• JovialMicrobial@lemm.ee
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    11 hours ago

    Low wage phone workers HAVE been taking the brunt of this shit. It just never mattered to CEOs until now because they never thought theyd be the ones to get the bullet. They probably expected a mass shooting at one if their call centers or something. You know, nothing that hurts them directly.

    The worst part is call centers often have policies that say they aren’t allowed to hang up. So they have to sit there and take the abuse. I wonder what the depression and suicide rates are for call center workers…

    The point is people are fucking desperate, told to be happy they have a job, and end up in the employment version of an abusive relationship. And like folks in abusive relationships, we should cheer for them to leave while also recognizing it can be quite difficult to do just that.