I find those kinds of chatbots useful, but those aren’t the ones I encounter 90% of the time. Most of the time, it’s a chatbot that summarizes the help articles I just read, giving faulty interpretations of the source material, that then goes on to never direct me to a real person unless I tell it multiple times that the articles it’s paraphrasing aren’t helping. (and sometimes, they have no live support at all, and only an LLM + support articles)
I think if I found out my country was doing a genocide with an unimaginably higher ratio of civilians murdered, I’d decry both acts, and not actively support the ongoing justifications made for a genocide by an apartheid based regime.